I find myself working harder and harder every day, and the folks working for me seem to be ever unhappy. I pray to God I can keep everyone satisfied, but need to make sure my priorities are straight and family comes first. Sometimes, I give it all my heart and soul, when it comes to work, and it doesn't seem to do me justice, because my family is the ONLY one that really cares what happens to me and how we go on.
I honestly say that I really strive to be fair in my dealings and many times I find myself convincing my drivers that I really am fair, as if I was trying to convince an old girlfriend that I'm not cheating on her. I don't like to do it, but seem to always be doing it.
How does that saying go? God give me the wisdom and patience to be able to go on? Something to that nature.
The other thing I find trend-full, as time passes, is that more and more shippers and receivers are not allowing me, or my drivers on their docks. It is as if we are going to get onto their docks to get in their way, not what we are actually there for, which is to help them make the correct decisions in how they need to load the equipment we very well go to know over the years. It seems their time is not even valuable to them, because there is no communication between the driver and loader any more. If the freight is being loaded incorrectly, it then has to be unloaded and reloaded properly, when this step could be eliminated altogether, just by communication. "Hey driver, how do you want this loaded?" If the driver doesn't know, he will just say that; "I don't know. Do what you think you need to do."
Anheuser Bush is very interesting along with some other shippers, which load the freight in the trucks using pallet jacks and forklifts, yet they do not allow us to have our own pallet jack, which helps us in the long run to be able to be flexible in the type of freight we book. According to some of these places, you can't even have a bulk head in the trailer when they load the trailer. Don't they know this is part of the equipment? There's nothing harmful about this equipment if it is in the trailer with their product.
We'll continue this later...
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This carrier is an absolute joke and a liar. DO NOT EVER BOOK A LOAD WITH MARCEL. He agreed to do a load with us and then bailed after we agreed to all of his terms. We lost a lot of business due to Marcel and his lies. If you want to have poor service, awful communication,and lose business use this carrier, otherwise do not. If you have any questions contact Dale at Spot Freight out of Indianapolis.
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