Todd (ENGLAND FACTORING)

This is NOT how you do business.  You guys are the most IGNORANT, UNPROFESSIONAL people I have ever dealt with.  You want to earn money that is not DUE YOU!!  You want to shove your business DOWN MY THROAT instead of listening to the aches and pains of your “PARTNERS” which help YOU make money.  I don’t know how many times we need to ask you to do the things that you should be doing.  I do not appreciate the way you are doing business and I do not appreciate the fact that you are putting me OUT OF BUSINESS!!!  I don’t need your service any more. 

-       You deposited the money in the wrong account once again.

-       You want me to factor ALL my customers, but you are unwilling to factor the ALL the ONES I work with.

-       You are determined to keep me with your business even though I have explained this was a trial and it IS NOT WORKING OUT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

-       You obviously don’t pay attention to anything we want and/or need.

-       You obviously don’t care about the people brining you the money, because you hold them to the letter of your contract but don’t care about what was written.

-       You told me you would get me released from this contract because we were not working out, but you don’t keep your word.

-       Your people we have to deal with are RUDE and UNCOURSTEOUS, and don’t care about the people… you are a money making machine, without a human heart.

-       You don’t fund the money when you are supposed to and make any and all kinds of excuses for not funding because paperwork or originals or it was not submitted the wright way, or whatever…

-       I will make sure that ENGLAND LOGISTICS FACTORING is advertised the way it needs to be to make sure that other people DON’T DO BUSINESS WITH YOU and I will let them all know, with all the power of my influence in the industry (I’ve been in this business for over 24 years!!!).  None of my friends or people I come into contact with will EVER WORK WITH YOU or England Factoring!!! 

-       You don’t answer your phone or your voice mails. 

-       You promised to call back LAST TIME we spoke, but we have yet to hear from you.

CONCLUSION:  ENGLAND LOGISTICS FACTORING SUCKS!!!!!

Our drivers use KeepTruckin Electronic Logs — the leaders in HOS compliance and driver safety.

So, we recently converted the Diamond Seven Express Sole Proprietorship to a Limited Liability Company.  We're hoping this is a good move on our part and would like to gain positive attention in all the right places as well as diminished attention in all the wrong places, if you will.

We are excited to move forward and develop new business plans and come up with new strategies and ways to stay successful for a many more years to come.  We strive as always to provide a good quality service that is topped by none.  We do not and will not provide a "cheap" service in every sense of the word, but will avidly continue to set higher goals and expectations for ourselves so that our customers can expect just the same, at a valued price.  We plan to offer a personable experience where the machine is not the going trend, but the live human being is readily available if not at the moment - soon thereafter, but hopefully most often than none, at the moment.  We also will continue to search for new trends in the technological aspects of running the company, so that we can be more efficient with time and more "green" as well in the use of our raw materials.

D7X - New Equipment

As always we are striving to excel, and have recently replaced older equipment and added new equipment to our fleet.  The most recent are a 2013 Volvo, a 2014 Volvo with a Volvo Engine and i-Shift transmission(s) as well as a brand new state of the art 2014 Refrigerated Utility trailer with the brand new 7300 Carrier x4 Reefer Unit with instant download and display features.  This unit puts out 21000 BTU at -20 deg F.  In lei mans terms "It gets cold fast!!"  We are excited to present this new equipment to our drivers for ease of use and peace of mind, as well as to our customers that can rest assured their product(s) will arrive in a good, clean, new, and reliable equipment.  All our trailers are now equipped with e-Tracks, Straps, e-Bars, Load Bars, Bulkhead(s) for multi-temp loads, and Satellite Tracking.

The Daily Grind

I find myself working harder and harder every day, and the folks working for me seem to be ever unhappy.  I pray to God I can keep everyone satisfied, but need to make sure my priorities are straight and family comes first.  Sometimes, I give it all my heart and soul, when it comes to work, and it doesn't seem to do me justice, because my family is the ONLY one that really cares what happens to me and how we go on.

I honestly say that I really strive to be fair in my dealings and many times I find myself convincing my drivers that I really am fair, as if I was trying to convince an old girlfriend that I'm not cheating on her.  I don't like to do it, but seem to always be doing it.

How does that saying go?  God give me the wisdom and patience to be able to go on?  Something to that nature.

The other thing I find trend-full, as time passes, is that more and more shippers and receivers are not allowing me, or my drivers on their docks.  It is as if we are going to get onto their docks to get in their way, not what we are actually there for, which is to help them make the correct decisions in how they need to load the equipment we very well go to know over the years.  It seems their time is not even valuable to them, because there is no communication between the driver and loader any more.  If the freight is being loaded incorrectly, it then has to be unloaded and reloaded properly, when this step could be eliminated altogether, just by communication. "Hey driver, how do you want this loaded?"  If the driver doesn't know, he will just say that; "I don't know.  Do what you think you need to do."

Anheuser Bush is very interesting along with some other shippers, which load the freight in the trucks using pallet jacks and forklifts, yet they do not allow us to have our own pallet jack, which helps us in the long run to be able to be flexible in the type of freight we book.  According to some of these places, you can't even have a bulk head in the trailer when they load the trailer.  Don't they know this is part of the equipment?  There's nothing harmful about this equipment if it is in the trailer with their product.

We'll continue this later...

E-mail to a US based Truck Broker

Hello Everyone!!

The e-mail you can read below is something I recently wrote a broker in response to his previous e-mail asking me to work with them on 30-day payment terms and submitting original papers and cheap freight rates.

For anyone not aware of the costs involved in trucking, you can see what some of them are listed in the e-mail below.

>>>>>>

This is covered for the $4300 it was posted for. Thank you for the offer. Our terms are 30 days and we require "original" bills of ladings. If you can work within "our" terms, feel free to offer trucks anytime.

Thanks,

Steve D

>>>>>>

It would cost me $2,400 in fuel alone One-Way for this trip. My drivers would not work this run for less than $900, but should really be closer to $1,000 to the driver. It would take 3-4 days to make this run depending on the loading/unloading times, which means my truck could do 3 trips per month (in 30 days) with time off necessary for legalities. This means my truck would run approx. 15,000 miles per month where I would have to come out of pocket with $12,000 to pay for fuel and about $5,400 to pay the driver for a total of $17,400 out of pocket for 3 round trips. The return hauls are paying $2,700 at best, meaning a total of $7,000 for one round trip or $21,000 for 3 round trips. This leaves me with $3,600 to pay insurance $700/monthly for a whopping $2,900 per month net profit, out of which I have to pay Heavy Vehicle taxes, IFTA, Tires, Oil Changes, Vehicle Maintenance and of course SAVE UP to FINANCE more BROKERS that pay within 30 days so next month I can make another $2,900, which of course includes all my office work and salary for book-keeping. So, while I would like to work with you and send you the originals and wait for everything, I really can’t, because of the above stated numbers.

If interested, the other costs to operate each vehicle are:

$ 45.83/month - Heavy Vehicle Tax $550/year

$166.67/month - Truck Registration $2,000/year

$700.00/month - Insurance $8,400/year

$ 90.00/month - Steering Tires

$160/month - Drive Tires

$150/month - Trailer Tires (TOTAL $400/month in tire costs for all 18 tires, based on an Avg. of 140,000 miles per year)

$100/month – IFTA Fuel Taxes at least $300/quarterly

$260/month – 1 oil change per month at 15,000 miles (cheapest I know, but usually costs between $280-320 most places)

------------------

$1,672.50/month in regular expenses (Does not include unforeseen stuff, like TOLLS, Blow-outs, Lumpers not reimbursed, Engine Maintenance, reefer maintenance and oil changes, etc…) But the customers/brokers always want best equipment on the road, best reliability, and on-time delivery as well as a good company safety rating which could very well be bought with all the money we make in trucking.

2008 Great Dane 53' Reefer Trailer with 2008 SB-210 Thermo King Whisper

2008 Great Dane Trailer with 2008 SB-210 TK-Reefer Whisper Unit with ETV Valve

This is one of my trailers that I'm selling now for $36,000 or at the end of December 2011 for the price of $32,500.

The images show here are of the working trailer and it is kind of dirty, so the trailer is not at its best appearance.

The reefer unit Runs Great!! Alignment was just re-checked on Sep 27th, 2011 and it was determined that adjustments were NOT necessary. This was about 20 miles ago as of Oct 7th, 2011.

2008 Great Dane with 2008 SB-210 Thermo-King Reefer with ETV Valve (same as SB-310 unit).

with 70% in wear still available on the Bridgestone R-195's. These trailer tires have a very low Rolling Resistance of 88 (for better fuel mileage)

This is the Hendrickson Air Suspension System. (The Best Air Ride available on the market.)

The Brakes were just changed about 5,000 miles ago in the last week of September 2011 and there is 95% brake wear remaining on the brakes.

The Shocks were changed last year in May 2010.

All 8 Trailer Rims are Aluminum

Air Tandem Sliding System.

Snow Chain Hooks on Both Sides of Trailer.
Spare Tire Rack. (Spare NOT INCLUDED)


Shiny Hiny Stainless Steel Doors with Door Grab Handle for easy access to the inside of the trailer.


and an approx. $1,500 Bulkhead (purchased new last year) which is included. This bulkhead is equipped with e-track straps, Vent, for air circulation, Thermostat Cooling Fan for Multiple-Temperature Loads.

The trailer has E-Tracks

Two-Finger Pop-Up Chute (Corner-Mounted Chute with easy lift in front).

As seen in the photos, all the interior and exterior walls as well as the floor, is/are straight.

At the time of the photo (Oct 5th, 2011), it has/had 8,449 hours on the unit.